Knowledge Base

Categories (11)

Student FAQs

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Canvas & Learning Technologies

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Wireless

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Accessibility

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Employee Technology Resources

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Portal Guides

This category contains Step-by-step guides that cover various actions that can be managed within your FSW Portal. The materials contained within will guide you through the many options available.
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Software

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Information Security

Knowledge Base articles related to Information Security
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Teaching and Learning Center

This category contains Knowledge Base articles that address TLC FAQs.
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Employee Training Videos

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End User Documentation

This is used for all end-user documentation.
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Articles (8)

Pinned Article Classroom / Event Down Support

Classroom / Event Down Hotline 239-489-9202 Ext. 11202

Pinned Article Technology Center Walk-In Information

Learn what types of services are available for you at the tech center.

Pinned Article Welcome to the OIT Self-Service Portal

How To: Submit a Project Request Form

Submission of project request forms requires moving through several steps. This applies specifically for IT and eLearning projects and not other services.

Non-Disclosure Agreement

Viewing Submitted College Service Tickets: A How-To Guide.

The process of submitting a ticket to request college services can be overwhelming, especially when you need to keep track of your requests. This is where knowing how to view your submitted tickets comes in handy. In this article, we will provide you with a step-by-step guide on how to view your submitted tickets for college services.

What's New in The Office of Information Technology

Student Loaner Technology Acceptable Use Policy (AUP)