Service Catalog

Categories (6)

Login Accounts, Passwords & Access

This category includes services that pertain to granting FSW employees access to the various systems needed for day-to-day work as well as employee departure services.

Computers

Services that enable the FSW community to communicate their needs for supplementary technology equipment.

Banner ERP

This category includes services that pertain to Banner reports, requesting access, and general Banner support issues.

Collaboration

This category includes services that pertain to collaborative tools in use at Florida SouthWestern State College. Services within this category include web conferencing tools, Microsoft Teams, setting up a departmental @FSW email account, and support requests related to collaborative tools like Office 365 and Google Docs

Network

Enterprise-level hardware, software, systems, and network infrastructure that provide
underlying support for institutional activities. Includes data centers, network backbone, wireless,
central storage and system backup solutions, server virtualization, and systems management
and operations.

Canvas & eLearning

Here you can find the different service requests for many of the tools utilized within our Canvas LMS. For expedited service, please ensure to supply all requested information.

Services (2)

Request Help

Not sure what service to request? Submit a general ticket to have a technician review the request and route it to the correct department.

Can't Login?

If you are unable to login and submit service requests, please fill out this form.