What's New in The Office of Information Technology

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Welcome to the Office of Information Technology! This page is your central hub for the latest IT updates, system enhancements, and digital tools designed to empower learning and work across FSW.

 

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IT Help DeskZoom PhoneTechnology Check-Out FormsFlex-ible Classroom SpacesMulti-Factor AuthenticationPassword RequirementsBibliU


IT Help Desk


The Office of Information Technology's Help Desk is available via phone or in person on the Lee, Charlotte, and Collier campuses.

To learn more about how we can assist you, please review the Technology Center Walk-In Information article. For current hours and locations, visit the OIT Home webpage.

 

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Zoom Phone


FSW utilizes Zoom Phone to enable employees to make and receive calls from a computer or mobile device, whether working on campus or remotely.

To learn more about using Zoom and Zoom Phone, please reference the following guides:

 

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Technology Check-Out Forms


FSW offers equipment that students and employees can check out to support their academic and professional success. To review available equipment for your role, please complete the appropriate request form below:

 

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Flex-ible Classroom Spaces


FSW offers Flex-ible classroom spaces across our campuses. To learn how to fully utilize the technology in these rooms, please review the How to: Navigate a Flex-ible Teaching Space article.

 

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Multi-Factor Authentication (MFA)


FSW has implemented Multi-Factor Authentication (MFA) to add an extra layer of security to student and employee accounts.

To set up or manage your MFA settings, please reference the appropriate guide below:

 

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Password Requirements


FSW has updated its password security requirements. To review current requirements and learn how to reset your password, please visit the New Users/Resetting Your Password article.

 

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BibliU


FSW utilizes BibliU to make educational resources more accessible to students, offering digital versions of textbooks that can be accessed from most devices with an internet connection.

To learn more about BibliU, including answers to common questions and troubleshooting steps for missing textbooks, please visit the appropriate guide below:

 

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Related Articles (4)

This article will walk you through the steps to set up and configure authenticator applications to meet the Multi-Factor Authentication requirements for FSW system access. These are installed and operated on your iOS or Android device.
This article will walk you through the steps to set up and configure the web browser Authenticator Extension to meet the Multi-Factor Authentication requirements for FSW system access. This is installed and operated on Chrome, Edge, and Firefox browsers.
This article will walk you through the steps to set up and configure the USB Dongle / Security Key to meet the Multi-Factor Authentication requirements for FSW system access. The security key is needed anytime you need to log in to an FSW system and will need to be carried with you. Security key utilizes NFC for mobile device authentication access.
This article will walk you through the steps to remove and manage your Multi-Factor Authentication devices.