Table Of Contents
- Proctorio
- Add Courses to Your Dashboard
- Locate Your Submissions From Previous Semesters
- Technology Support Center
- Student Resource Menu
- How to Get Help
- Enabling Third-Party Cookies on Web Browsers
Proctorio
All online proctored exams will need to be taken via Proctorio, an online remote proctoring system.
Back to the top
Requirements for Online Students
- Computer with a webcam, microphone, and Google Chrome browser
- Stable high-speed internet connection
- Quiet and bright location to take the proctored exam
Back to the top
Proctorio Info
IMPORTANT NOTE: FSW Testing Centers will not proctor exams for online courses effective Fall 2018.
Disregard all ProctorU references, as Proctorio will be the only way to take online proctored exams.
Back to the top
Kicked Out While Taking Exam
- Navigate back to the exam page in Canvas
- Click the Proctorio Shield Extension
- Click "Live Chat" and request re-entry
Back to the top
Add Course(s) to the Dashboard
1) Click on Courses in the Global Navigation Menu, then highlight and click on (2) All Courses in the menu that slides open.
3) In the All Courses window locate any course that you wish to see listed on your Dashboard and click the Star icon to add it to your Dashboard.
Once you have the filled in star icon to the left of every course you want to appear on your dashboard, click Dashboard to verify the changes.
Back to the top
Locate Your Submissions From Previous Semesters
You can retrieve your previously submitted work through your Files within Canvas.
1) Navigate to "Account" in the global navigation bar.
2) Click on "Files" in the menu that slides open.
In the "My Files" folder you will see several folders. Most items will be located in a folder titled the same as your previous course.
Other submissions may be under the "Submissions" or "Unfiled" folders.
|
FSW has recently limited past course access due to various reasons. The day after the last day of classes all Canvas courses are put into a "read" only mode.
You will not be able to submit any assignments and will only be able to view your previous submissions. The "read" only access will also be removed four weeks after the last day of classes.
|
Back to the top
Technology Support Center
The Office of Information Technology has created an extensive knowledge base full of articles that can provide you with assistance if you run into trouble with technology (you're reading one right now.)
You can find Canvas guides, How to connect to the FSW Guest WiFi, and numerous other guides to assist you with technology that you may need to utilize as a Florida SouthWestern State College student.
Be sure to bookmark the page for easy reference throughout the semester.
Student FAQs Articles
Back to the top
Student Resources Menu
FSW eLearning has made some changes to the Global navigation bar in Canvas. The Library Desk along with the Help & Resources menus have been restructured into separate menus.
Student Resources and Help. All the links and content that existed in the previous Library Desk menu has been relocated to the new Student Resources area.
This reorganization was needed to make navigating the numerous resources a more efficient and effective process for faculty and students.
We have included screenshots of the changes to the Global Navigation menu for your convenience.
Back to the top
How To Get Help
If you are experiencing a technical issue with Canvas, you can contact Canvas engineers 24 hours a day 7 days a week. You have 3 options for communicating with Canvas.
To locate your options
In the menu that opens you will see your possible options for receiving technical support
- (2) Live chat through your computer via instant messaging
- (3) Call Canvas Support Hotline at the number displayed
- (4) Submit a ticket and responses will be sent to your @bucs.fsw.edu email address
| You will receive updates on the status of your ticket through your @bucs.fsw.edu (Gmail) email account. |
Back to the top
Enabling Third-Party Cookies on Web Browsers
To configure your browser to allow third-party cookies, please follow the instructions for your chosen browser.
Google Chrome
Mozilla Firefox
Safari
Back to the top