Students should review the following items at the start of every semester.
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Complete the Canvas Student TourUpdate Your Computer and BrowserInternet RequirementsFirst Day ChecklistCanvas Mobile AppGet Canvas Technical Support (24/7)BibliU Missing Textbook HelpContact Us
Complete the Canvas Student Tour
If this is your first time taking online courses at FSW, complete the Canvas Student Tour, which introduces Canvas, the learning management system used in all FSW Online courses.
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Update Your Computer and Browser
At the start of every semester, make sure your computer is fully updated by following our "How To: Keep your Computer Updated" guide.
For the best experience in FSW eLearning courses, use the newest version of Google Chrome. Microsoft Edge and Mozilla Firefox are also supported in most cases. Safari is not recommended.
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
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Internet Requirements
A reliable high-speed Internet connection is required for online courses. Many course tools, videos, and activities may not work correctly on slow or unstable connections.
When possible, use a wired (Ethernet) connection instead of Wi-Fi for better stability.
To check your connection, run a free Internet speed test.
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First Day Checklist
On the first day of classes, log in to each of your courses and review the syllabus. The syllabus is your contract with the professor, which outlines course expectations, due dates, and required materials.
Next, confirm you have the correct textbooks and course materials listed in the syllabus for each course.
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Canvas Mobile App
The Canvas mobile app for iOS and Android is a convenient way to stay up to date with course announcements, discussions, and messages while you are on the go.
For the best experience when submitting assignments, taking quizzes, or viewing presentations, use a desktop or laptop computer (PC or Mac). Some Canvas features are limited or may not function correctly on mobile devices.
If something does not work in the mobile app, switch to a desktop or laptop for that assignment, quiz, or discussion.
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Get Canvas Technical Support (24/7)
To contact Canvas Support (available 24/7), please follow our "Get Canvas Technical Support 24/7" guide.
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BibliU Missing Textbook Help
For help accessing your BibliU textbooks, please follow our "BibliU Student Guide."
If you are missing an Inclusive Access textbook, please follow the "I am missing my Inclusive Access textbook" instructions.
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Contact Us
If you encounter any issues after following this guide, please contact the FSW IT Help Desk for further assistance.
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