Get Canvas Technical Support 24/7

If the Canvas status report is "All Systems Operational," and you are still experiencing issues, please reach out to Canvas support following the steps below. A Canvas representative is available to assist you 24 hours a day, seven days a week.

  • Log in to Canvas
  • Click on the "Help" button in the global navigation menu.
  • There are three ways you can reach out for assistance.
    1. Chat live through your computer 
    2. Call the 800 number
    3. Submit a ticket
  • Locate the method you prefer and either call the number displayed using your phone, or click on the link to start a chat/ticket submission.

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Not sure what service to request? Submit a general ticket to have a technician review the request and route it to the correct department.