Service Catalog

Categories (24)

Accounts, Passwords & Access

This category includes services that pertain to granting FSW employees access to the various systems needed for day-to-day work as well as employee departure services.
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Human Resources

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Hardware, Software, Printing & Quotes

Services that enable the FSW community to communicate their needs for supplementary technology equipment.
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Banner & Business Systems

This category includes services that pertain to Banner reports, requesting access, and general Banner support issues.
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Email & Collaboration Tools

This category includes services that pertain to collaborative tools in use at Florida SouthWestern State College. Services within this category include web conferencing tools, Microsoft Teams, setting up a departmental @FSW email account, and support requests related to collaborative tools like Office 365 and Google Docs
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WiFi, Network, Infrastructure & Phone

Enterprise-level hardware, software, systems, and network infrastructure that provide
underlying support for institutional activities. Includes data centers, network backbone, wireless,
central storage and system backup solutions, server virtualization, and systems management
and operations.
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Canvas & Learning Technologies

Here you can find the different service requests for many of the tools utilized within our Canvas LMS. For expedited service, please ensure to supply all requested information.
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Workflow Forms

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Can't find what you need?

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Website

Services related to websites such as www.fsw.edu
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Information Security

Services related to Information Security
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Facilities

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Finance

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Marketing

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Risk Management

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Center for Teaching and Learning Excellence (CTLE)

Request CTLE support for workshop proposals, certificate records, or other related services.
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Student Affairs

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Auxiliary Services

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Veteran Services

Services for Veterans
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Budget and Planning

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Campus Police

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Admissions

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Registrar

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Financial Aid

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Services (5)

Can't Login?

If you are unable to login and submit service requests, please fill out this form.

FSW Emergency Communication Opt-In

Talent Share Request Form

To be completed by department needing temporary support during altered operations.

Can't Login?

If you are unable to login and submit service requests, please fill out this form.

Helpdesk Repair Authorization

If you are getting your personal computer worked on by an FSW Helpdesk technician, you will need to complete this request.