How To: Caption Kaltura Videos

Videos uploaded to Canvas through "My Media" are automatically captioned with Kaltura, but they are not as accurate (about 70%) as human transcription. Kaltura allows easy editing of captions within Canvas. Read the Kaltura Captioning Support Article for additional information or follow the steps below.

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Enabling "My Media" in a Canvas Course

To activate your "My Media" personal repository within Canvas to upload video and audio files for automatic captioning, follow the steps below:

1. Log in to Canvas
2. Select a course you are teaching
3. Select the "Settings" option from the course's navigation
   
4. Select the "Navigation" tab
   
5. Within the bottom set of selections locate "My Media" (near the bottom of the page)
6. Select the three stacked dots icon and then select "Enable" (you may also drag it to the top set of options
   
7. Scroll to the bottom of the page and select the "Save" button.

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Uploading video or audio files into "My Media"

Video files recorded with Zoom and other screen capture programs such as Loom, Screencastify, Kaltura Capture, and others can be uploaded into your "My Media" personal repository. Even audio files can be uploaded. Any file uploaded into "My Media" will be automatically captioned by Kaltura. Follow the steps below to upload a media file into "My Media":

1. Within a Canvas course with "My Media" enabled, select "My Media" from the course's navigation
   
2. You may need to authorize Kaltura access if it is your first time
   1. Authorize access
3. Select the "Add New" drop-down button
   
4. Select the "Upload Media" option
   
5. Drag and drop a file into the area or select the "Choose a file to upload" button
6. Locate your media file to upload
7. While the file is uploading add a descriptive title and select "Save"

The newly uploaded video will take some time to "process" after it is uploaded. After the video finishes "processing" captions will automatically be "ordered."

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Correcting the Automatic Captions

The automatic captioning process takes about 30 minutes, depending on the length of the video the automatic caption creation time may be shorter. Once the automatic captions are available the "CC" icon will be available within the video player. Follow the steps below to manually correct captions:

1. Within a Canvas course with "My Media" enabled, select "My Media" from the course's navigation
2. Select the pencil icon for the media file
   
3. Select the "Actions" option for the media file
4. Then select "Caption & Enrich"
   
5. Under the "Existing Requests" area select the pencil icon next to the completed caption request
   
6. Within the "Closed Caption Editor" screen start playing the video and select the caption line that needs to be edited
   
7. Edit the text of the caption and then continue playing the video editing the text throughout
   
8. Select the "Save" button often while editing captions.

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Requesting Foreign Language Captions

The automatic English captioning process takes about 30 minutes, depending on the length of the video the automatic caption creation time may be shorter. Once the English automatic captions are available the "CC" icon will be available within the video player. Follow the steps below to manually order captions for media in Spanish, French, or Italian:

1. Within a Canvas course with "My Media" enabled, select "My Media" from the course's navigation
2. Select the pencil icon for the media file
   
3. Select the "Actions" option for the media file
4. Then select "Caption & Enrich"
   
5. Under the "Existing Requests" area select the "+ Order" button
   
6. Under the "Order Captions & Enrichment Services" heading select the "Source Media Language:" drop-down and select the appropriate language
   
7. Wait for the new captions to become available to edit, this can take thirty minutes. Then once the captioning is complete follow the steps to edit the captions.
8. Select the "Save" button often while editing captions.
9. Once completed, select "Actions" to edit the Media Entry.
10. Select "Captions" from the Media editor and select the delete option for the "English" version.

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