Get Canvas Technical Support 24/7

If you are experiencing technical difficulties with Canvas, and the Instructure Status Webpage shows "All Systems Operational", please reach out to Canvas Support, available 24/7, by:

  • Logging in to Canvas
  • Clicking the "Help" button in the Global Navigation Menu.
  • Choosing one of the three ways to contact Canvas Support: call the number displayed, or click on the links to start a live chat or submit a ticket.
    Canvas Global Navigation Menu with an arrow pointing towards the Help button, which lists the three ways to contact Canvas Support: Chat with Canvas Support, Canvas Support Hotline, and Submit HELPDESK Ticket.
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Not sure what service to request? Submit a general ticket to have a technician review the request and route it to the correct department.