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Drop-In Tutoring Via ZoomDrop-In Tabletop TutoringDrop-Off Tutoring Via Email (FSW Writing Center)Appointment-Based Tutoring (FSW Peer Tutoring CenterBrainfuse Accessing Brainfuse from Canvas Live Help Send Question Writing Lab Academic Tools My Account
Drop-In Tutoring Via Zoom
Drop-in virtual tutoring is available through the FSW Writing/Speech Center and FSW Math Center.
To access our drop-in virtual tutoring services, visit the FSW Academic Support home page and scroll down until you see the header labeled, “Meet Virtually with a Tutor.”
From here, click on the appropriate button link for the assistance you need: “Academic Support - Writing/Speech Remote” for tutoring in writing and/or speech, or “Academic Support - Math Remote” for tutoring in math.
Once you click on a button link, you will be redirected to our QLess, which is software that enables you to join our online queue.
Fill out the necessary information to start signing in, including your name and phone number, and click “Next.”
If you are signing in to the “Academic Support - Writing/Speech Remote” queue, you will need to choose if you are dropping in for “Speech Assistance” or “Writing Assistance.”
If you are signing in to the “Academic Support - Math Remote” queue, you can skip this step.
Under “Additional Information,” write out your student ID number, your FSW email address, the course you are stopping by for help with, and the type: either “On Campus” or “Remote.”
Then, click “Next.”
Once you’ve completed the sign-in process, you will begin receiving text notifications letting you know where you are in our virtual line.
As soon as a tutor is available, you will receive a message telling you to “Check your FSW email account for the link to your tutoring session.”
Next, open your FSW email, click on the Zoom link in the email from your tutor, and click “Open Zoom Meetings” when prompted to join your tutor’s Zoom room and begin the tutoring consultation.
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Drop-In Tabletop Tutoring
Drop-in tabletop tutoring is available through the FSW Writing/Speech Center and FSW Math Center.
To receive tabletop tutoring, visit one of our physical locations during our open hours and follow the same steps to join our virtual queue through QLess as described in Drop-In Virtual Tutoring Via Zoom.
Please Note: Locations and hours are available on center-specific webpages; here are links to the pages for the FSW Math Center and the FSW Writing/Speech Center.
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Drop-Off Tutoring Via Email (FSW Writing Center)
Drop-off tutoring is available through the FSW Writing Center; students can submit their essays via email for review by an FSW Writing Center tutor, and within 48-72 hours, they will receive an email with advice for revision provided in the comments throughout the attached document.
To submit your essay for a drop-off tutoring session, send an email to wconline@fsw.edu with your essay attached in a Microsoft Word .doc or .docx format. Along with your essay, please include the following information in your email to wconline@fsw.edu:
- Your professor’s instructions for the assignment
- Your name
- Your student ID
- The course
- The primary concerns you would like to be addressed (citations, thesis, grammar, etc.)
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Appointment-Based Tutoring (FSW Peer Tutoring Center)
Appointment-based tutoring is available for select subject areas through the FSW Peer Tutoring Center.
To schedule an appointment with a peer tutor, visit our Peer Tutoring Center website and scroll down until you see the QR Code.
Click or scan the QR code to schedule an appointment through TutorTrac. You will then be prompted to log in with your FSW Portal credentials.
Then, click “Search Availability.”
This will redirect you to a screen where you can begin searching for available appointment blocks. From the “Center” drop-down menu, choose “Peer Tutoring Appointment Center.”
Under “Section,” choose the course you would like to receive tutoring in.
Next, choose the “Location.”
Please Note: Let’s say you are a student on the Lee Campus and would like to schedule a Zoom appointment. You could choose “Lee Q-222 or Remote” or “Remote Only,” but you could actually choose the other options as well – “Collier J-204 or Remote” or “Charlotte B-101 or Remote.”
That’s because even tutors who are working from the Collier or Charlotte campuses can work with you via Zoom.
If you are not seeing any available appointments after conducting your search, try choosing the other locations. Any option will allow you to work remotely via Zoom with a tutor.
Choose the range of dates and times that you’d be available for an appointment.
Please Note: If you’re not seeing any available appointments within your preferred timeframe after your initial search, consider expanding the range of dates and times to see all possible appointment blocks and make necessary arrangements.
Finally, choose the specific days you are available to meet with your tutor, and then click “Search.”
You’ll then see all available appointments during the dates, times, and days you limited your search to. Click on the time you would like to schedule.
A window will appear with your “Appointment Entry” information. (You can include a note for your tutor if you would like.)
Click the Save button to schedule and confirm your appointment.
Now you can see your upcoming appointments when you sign in through TutorTrac. You can reach TutorTrac by clicking the QR code on the Academic Support Peer Tutoring Center.
When you sign in through TutorTrac at the scheduled time of your appointment, a clickable link will appear that will take you directly to your tutor’s Zoom meeting room.
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Brainfuse
Accessing Brainfuse from Canvas
Students at FSW have the option of receiving 24/7 online tutoring through Brainfuse.
Tutoring services provide personalized support, helping students better understand complex concepts and improve academic performance. With expert guidance, students can build confidence, clarify doubts, and achieve their academic goals more effectively.
Log into your FSW Canvas account to connect with a subject expert tutor through Brainfuse.
1) Next, navigate to your course, and click on the “Brainfuse Online Tutoring” link in the menu on the left side of the screen.
2) Click on the “Launch Brainfuse” button.
Next, the student Dashboard will load. You can select Live Help to chat with an agent, send a question, or submit a paper.
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Live Help
Click the “Live Help” option to connect live with an agent.
1) Select the Topic.
2) Select the Subject.
3) Click on the “Connect” button.
A window with the Brainfuse Whiteboard and chat section will pop up, providing you with various tools to communicate with your tutor.
1) This is the Whiteboard Area. Here, you can interact with your tutor, write notes, draw diagrams, and work through problems together.
2) This is the Live Chat Area. Use this space to communicate with your tutor in real time by typing your questions and receiving responses instantly.
Whiteboard Tools: To take a tour of the whiteboard tools, click on the question mark icon in the upper-left corner.
After completing a live chat with an agent in Brainfuse, you will receive an email containing a recording of the session and a copy of the session receipt.
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Send Question
Need help with a question outside of live tutoring? You can submit your question for a tutor to review and receive a response within 24 hours.
1) Click on the "Send a question" link.
2) Make sure to select a subject, enter your question, and attach any relevant files in the designated sections.
3) Next, click on the "Submit Question" button.
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Writing Lab
Select the Writing Lab option to submit your paper. Brainfuse tutors will review your submission and provide feedback within 24 hours.
1) Select the “Submit Paper” button.
2) Select the type of work you are submitting.
3) Click on the "Select" button.
4) Next, you will need to provide details about your assignment before uploading your paper. Click on the “Submit” button once you are ready to submit your paper.
You will get an email confirmation after submitting your file. A tutor will review your paper and get back to you in 24 hours.
Once your review is complete, you will receive a notification email and an alert in the Writing Lab box on the home page.
You can access your paper review in 'My Message Center.
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Academic Tools
Brainfuse provides a range of academic tools designed to support your success.
Click on the squares to explore each tool and discover the services they offer.
1) SkillSurfer: Provides self-paced lessons, videos, and practice tests to enhance your academic skills
2) LEAP: Provides customized study plans. Complete a test to create a personalized study plan to master content in specific topics.
3) Flashbulb: Provides flashcard study to create your own flashcards or draw from an extensive library of flashcards sets that you can transform into games, practice tests, study tables, and more.
4) eParachute: Offers personalized recommendations for career or academic paths. Review suggested career or academic paths based on your unique profile of your interests, skills, and more.
5) Language Lab: Offers a vocabulary builder in a variety of languages that will help you expand your vocabulary and skills in a variety of languages through flashcards, practice tests, and more.
6) MEET: Creates online study groups and allows you to schedule online study sessions and collaborate with classmates or instructors using the Brainfuse Whiteboard.
7) Brainwave: Creates and shares engaging content. Also, it records your activity on the Brainfuse whiteboard to create dynamic, movie-like notes (Brainwaves). Perfect for studying or sharing concepts that involve multi-step processes.
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My Account
Easily access your Brainfuse activity through user-friendly account options.
1) My Past Sessions shows all of your past tutoring sessions so that you can replay the session after it ends.
2) My Message Center contains all your tutor responses to Writing Lab or Send Question submissions.
3) My Tests display all of the practice tests taken. Tests can be reset from this page.
4) My Calendar tracks any scheduled MEET sessions.
5) My Brainwaves contains your Brainwaves to view, edit, or share with others.
6) My CloudPack allows you to create or save files to easily upload onto the Whiteboard or Writing Lab
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