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The Bursar and Assistant Bursar are team members in Square with Bursar permission set.
This allows them to perform refunds and review and participate in disputes for all locations except 3CON
**any refunds will be requested via email to the cashier office.
REFUNDS:
Go to Square > Payments & Transactions > highlight the transaction to refund > click the ellipse in the upper right corner > select Issue Refund
DISPUTES
Go to Square > Payments & Invoices > Disputes (towards the bottom left)
square kb article regarding disputes: https://squareup.com/help/us/en/article/3882-payment-disputes-walkthrough