ProctorU Guide for Faculty: Review+ (Guardian)

 

Hello and welcome to the FSW Faculty ProctorU Review+ (Guardian) Guide!

FSW has added the ProctorU Review+ (Guardian) service as an additional tool for faculty to leverage. ProcotorU is a remote proctoring solution.

We hope this guide helps you get started with leveraging the ProctorU Review+ (Guardian) service and let us know in the comments any suggestions to help improve this article.

 

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Create your AccountChrome or Firefox (Required)Install the ProctorU ExtensionEnable ProctorU in CanvasCreate a ProctorU Review+ QuizIncident ReportsProctorU Support Options

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Create your Account

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You will need to create an account before you can start creating ProctorU exams. 

• Navigate to ProctorU - The Leading Proctoring Solution for Online Exams
• Click on Sign Up
• When prompted, select Instructor
• Provide the information required
• Accept Terms & Conditions, then click on Create Account.

 

IMPORTANT NOTE: It can take up to 48 business hours to activate a newly created account.

 

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Chrome or Firefox (Required)

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When you are ready to set up a ProctorU proctored exam, you must use Chrome or Firefox browsers. Either browser is fast, secure, and works on any computer.

Download/Install Chrome

Download/Install Firefox

 

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Install the ProctorU Extension

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Now let's make sure you have the ProctorU extension installed. If you need, please click the link below to install the extension for your browser.

• Chrome Extension
• Firefox Extension(NOTE: The Firefox extension requires a download and installation)

 

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Enable ProctorU in Canvas

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To get started, navigate to your Canvas course that will be using remote proctoring services.

You may need to enable the ProctorU navigational link. 

Click on Settings in the course navigation

1. Click on the Navigation tab across the top
2. Locate and click the three vertical dots to the right of ProctorU
3. Click on Enable

Scroll to the bottom and click Save

You should now see ProctorU in your course navigation.

 

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Create a ProctorU Review+ Quiz

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At this time, you should have your ProctorU account, browser, extension, and possibly a Canvas Quiz created.

You can create a new Canvas Quiz altogether or take the following steps to Edit an existing quiz to leverage ProctorU services.

To leverage ProctorU with a Canvas quiz, take the following steps:

• With your quiz created, navigate to the quiz and click on "Edit."
• You should see your normal Canvas Quiz edit screen, with the addition of the ProctorU Owl icon in the lower right corner of the screen.

• Click on the Owl Icon to get started.
• Click on Get Started.
• When prompted, (1) select the "Live+" option under Proctoring Service. Also, (2) please ensure that the Department is set to "Review+', and select the appropriate Exam Term. (3) Then click "Continue".

Then, please (1) enter the duration of the exam under the "Exam Window" section, (2) enter the availability dates of your exam under the "Create your "Exam Window" section, and then (3) click "Continue." (ProctorU will automatically calculate the last available appointment time that will be offered to students while taking into consideration the duration of the exam and 30 extra minutes for troubleshooting if necessary).

 

Setting up Test-taker resources

If you allow your students to use resources, this is the area you will communicate that to the proctors and your students.

In the additional exam notes option, you place any information necessary to proctor this exam successfully.

Keep in mind; that these notes will be visible to proctors only.

Next, click on the "Save & Continue" button.

 

Your Contact Information

The next step to creating your ProctorU quiz is to supply your contact information if there is an issue with the quiz.

You will need to provide your Name, Email address, and Telephone number.

If there are specific times you can be contacted, you may also wish to supply that information.

Test-taker start notifications

If you wish to be notified via email, text message, or a pop-up on your computer (while you have ProctorU Dashboard website active) when students start your exam, you can enable that here.

Select the option you wish to use, and provide the required information.

The last item we cover is the Incident report notifications. If you would like these quiz incident reports sent to all ProctorU Administrators, toggle the, "Send incident report notifications to specific contacts." On and the list will be auto-populated.

Click the "Continue" button.

Click the "Save & Return to LMS" button once you are done, and you should see a message across the top that Your ProctorU settings have been successfully saved.

You will also receive an email confirmation.

 

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Incident Reports

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As students complete their ProctorU Exam, you will receive Incident Reports within 72 hours. These will be emailed to your FSW Email address.

You can also view them by navigating to the ProctorU link within your course.

1. Clicking on Sessions
2. Click on Incident Center

 

You can learn more about reviewing incident report details on ProctorU's support center.

How to Review an Incident Report

 

 

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ProctorU Support Options

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• For more in depth-information about ProctorU Support options and guides, please visit their Support Center ProctorU Support Center.
• If you need immediate assistance, please access your ProctorU Account and use their Live Chat feature OR Call 1-855-772-8678.

 

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